Wheelchair Accessible Taxis
Book a Wheelchair-Accessible Vehicle through minicabit in 550+ UK towns and cities. Select Wheelchair Accessible as your vehicle type and instantly compare quotes from 1,000+ licensed Private Hire Operators. Your price is fixed from the moment you book, so it won’t change because of demand, traffic or time of day.
How it works
Find and book a cheap Edinburgh taxi with our online taxi comparison service
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How to book a wheelchair accessible taxi
Booking a Wheelchair-Accessible Vehicle works exactly the same way as any other minicabit booking. There’s no separate phone line and no callback to wait around for.
- Enter your pickup and destination. Use a postcode, a town, or a point of interest such as an airport, rail station, hospital or stadium.
- Select your cab pickup date and time. You can pre-book up to 12 months ahead, and we recommend booking as far in advance as possible.
- Add a wheelchair to your items, along with any luggage. This is what tells the system which size and type of vehicle you’ll need for your trip.
- On the quotes page, tick Wheelchair Accessible. We’ll show you Cab operators with accessible vehicles.
- Select your quote based on price, car type, how eco-friendly it is, or the Cab operator's customer rating.
- On the payment page, use the Additional information box to say that you require a wheelchair accessible vehicle and to add anything your driver should know before your pickup.
- Pay securely by debit card, credit card, PayPal, Apple Pay or Google Pay.
Once your booking is confirmed, you’ll find your Cab operator's contact details in your confirmation email. We recommend contacting them directly to talk through exactly what you need. If you need to make any changes to your pickup time and any cancellation, we handle this through your minicabit booking, not by the Cab operator. Our Help centre has how to book an accessible vehicle set out as a screen-by-screen guide if you would like to see it before you get started.
Allowing extra time on the day
If you think you’ll need longer than a standard pickup allows, build it into your booking rather than leaving it to chance. Airport pickups already come with 45 minutes of free waiting time and Meet and Greet inside the terminal, while all other pickups include 15 minutes. If disembarking and reaching the pickup point is likely to take you longer than that, set a later cab pickup time when you book, and note in the Additional information box that you have a disability so your Cab operator knows in advance.
What is a Wheelchair-Accessible Vehicle?
A Wheelchair-Accessible Vehicle, usually shortened to WAV, is a Private Hire Vehicle or taxi that’s been adapted so a wheelchair user can get in and travel without leaving their wheelchair. This usually means a ramp or a powered lift, a lowered floor, and anchor points to secure your wheelchair while the vehicle is moving.
Licensing authorities across Great Britain keep and publish a list of designated wheelchair-accessible taxis and Private Hire Vehicles in their area. Government guidance recommends a vehicle is included on that list only if a reference wheelchair - defined as 700mm wide, 1200mm long and 1350mm high - can enter, leave and travel in the passenger compartment in safety and reasonable comfort. If your wheelchair is larger than that, it is worth noting the dimensions in the ‘Additional information’ field when you book.
Your rights when you book a taxi as a disabled passenger
The Equality Act 2010 places duties on drivers, and those duties are worth knowing before you travel. In summary:
Any driver must accept the carriage of a disabled passenger and must not charge extra for doing so. A driver who does not hold an exemption must also give reasonable assistance (section 164A).
A driver of a designated wheelchair-accessible taxi or Private Hire Vehicle must carry a wheelchair user without charging extra (section 165).
On a pre-booked trip, the driver must help a disabled passenger identify and find the vehicle, at no extra charge, provided the driver has been told that assistance is needed (section 165A).
That last one matters most for minicabit bookings, since every trip booked on the platform is pre-booked. Just tell us what you need in the Additional information field when you book and it’ll reach your Cab operator in advance.
Drivers can be granted an exemption certificate by their Licensing Authority on medical or physical grounds, and must display it in the vehicle. You can read the full Department for Transport guidance on access to taxis and Private Hire Vehicles for disabled users on gov.uk.
How much does a wheelchair accessible taxi cost?
Like any other cab trip, what you pay depends on your route, the time of day and how far ahead you book. What won’t change is the price itself: minicabit quotes are fixed at the point of booking, so the fare you agree is the fare you pay. Ride-hailing apps are likely to apply surge pricing at busy times; a pre-booked fixed price is not exposed to it.
minicabit holds the UK’s largest database of Cab operator pricing and pull quotes from Cab operators near your pickup and near your destination, which often produces a cheaper price than booking direct. Under the Equality Act, a driver of a designated wheelchair-accessible vehicle cannot charge a wheelchair user more than any other passenger.
You can check an indicative price for any route with our taxi price calculator, or enter your journey in the form above to instantly compare quotes from 1,000+ licensed Private Hire Operators.
Booking a wheelchair accessible airport transfer
Accessible airport trips are one of the most common reasons people pre-book rather than take their chances on the day, and minicabit covers all UK airports. Airport pickups include Meet and Greet inside the terminal, so your driver will already be waiting for you in Arrivals rather than out at a rank, plus 45 minutes of free waiting time. All other pickups include 15 minutes. If your flight’s delayed, your driver is directed to arrive 30 minutes after the new landing time.
Book an accessible transfer for airport transfers anywhere in the UK, including Heathrow airport transfers, Gatwick airport taxi, Manchester airport taxi, Stansted airport transfer and Luton airport taxi.
Where you can book
minicabit covers 550+ UK towns and cities, all UK airports and 95% of UK stations, with 1,000+ licensed Private Hire Operators on the platform. Wheelchair-Accessible Vehicles are available as a bookable tier alongside Standard, Executive and Luxury vehicles, though the number of adapted vehicles varies by area, so booking further ahead is likely to give you more choice.
Coverage is deepest in the large cities, where the licensed fleet is biggest and more Cab operators run adapted vehicles. If you are travelling in or out of the capital, start with our London taxi page; across the rest of England, see taxi Birmingham, Manchester taxi, Leeds taxi, Liverpool taxi and Bristol taxi.
In Scotland, accessible trips can be booked through our Edinburgh taxi and Glasgow taxi pages. For every other town and city on the platform, including long-distance trips between them, see our UK taxi coverage.
Why book with minicabit
minicabit is Britain’s largest, most visited cab comparison site over the last 14 years, now part of the CMAC Group, and holds the UK’s largest repository of Cab operator pricing. Winner, "Best Ground Transport platform", Travolution Awards 2016, 2019, 2020 and 2023, and the first app to win investment offers on BBC TV’s Dragons’ Den. The platform counts Booking.com, Expedia and major UK airports including Stansted and Birmingham as partners.
Every Private Hire Operator on minicabit is independently licensed by their local council, with this licence requiring that all its drivers are DBS-checked and that its vehicles meet Private Hire Vehicle safety standards. Customers rate minicabit 4.5/5 from over 9,600 customer reviews on Trustpilot. minicabit has been rated Excellent on Trustpilot for over a decade, and the Cab operator is only paid once your trip is successfully completed. If ever your Cab operator cannot fulfil your booking, minicabit can reallocate it to an alternative provider at no extra cost to you.
Book on the move with the minicabit app!
Booking a taxi should be easy, quick and simple. In today's digital world, it only makes sense to make it easier to book taxis. Forget carrying cash or looking for taxi numbers, just download the minicabit app to compare taxi fares and book your next ride!
- Faster way to compare prices & book
- Pay by Apple Pay and Google Pay
- Easily manage your bookings
All minicabit taxis are licensed and can be pre booked for your future trips. Get to your destination faster and cheaper by using the Minicabit taxi app. Download the minicabit app on the Apple App Store and Google Play Store.
Frequently Asked Questions
Yes. minicabit works with Cab operators around the country who have Wheelchair-Accessible Vehicles, and they are bookable through the same form as any other trip alongside Standard, Executive and Luxury vehicles.
There are two steps. First, add a wheelchair to your items along with any luggage, which tells the system to work out the correct size and type of vehicle. Then, on the quotes page, tick the Wheelchair Accessible filter to return Cab operators with accessible vehicles, and select your quote.
We recommend booking as far in advance as possible, and you can pre-book up to 12 months ahead. The number of adapted vehicles in any area is smaller than the general fleet, so booking early is likely to give you more choice of price and vehicle, particularly for early-morning airport trips.
Add a note in the Additional information box on the payment page to say that you have a disability. If you are being picked up from an airport, it is also worth setting a later cab pickup time to allow for disembarking and reaching the pickup point. Airport bookings include 45 minutes of free waiting time; all other pickups include 15 minutes.
We recommend it. Your Cab operator's contact details are in the confirmation email you receive after booking, and letting them know what you need in advance is the surest way to make sure it is in place. Changes to your pickup time and any cancellation are still handled through your booking on minicabit.
Under section 165 of the Equality Act 2010, a driver of a designated wheelchair-accessible taxi or Private Hire Vehicle must carry a wheelchair user without making an additional charge for doing so. Separately, your minicabit price is fixed at booking and does not rise with demand.
Yes. minicabit covers all UK airports. Airport bookings include Meet and Greet inside the terminal and 45 minutes of free waiting time, and your driver is directed to arrive 30 minutes after the new landing time if your flight is delayed.
Government guidance uses a reference wheelchair of 700mm wide, 1200mm long and 1350mm high when licensing authorities decide whether to designate a vehicle as wheelchair-accessible. If your wheelchair is larger, add the dimensions to the Additional information field when you book so your Cab operator knows before your trip.
Yes. Under the Equality Act 2010, drivers must not refuse to carry an assistance dog and must not charge extra for doing so, unless they hold a medical exemption certificate. Add it to the Additional information field when you book.
Yes. Add every passenger travelling when you book, so the quotes you compare are for a vehicle with enough seats and space for your wheelchair and luggage.
Free cancellation applies before the booking's cancellation cut-off time, which is shown clearly when you book. Cancel through your booking on minicabit rather than by contacting the Cab operator directly, or your cancellation will not be processed.
Contact minicabit rather than the Cab operator. Support is available 24/7 by live chat, phone and email, and changes to your pickup time can be made online.
Do you need help to book a cab?
Check our Frequently Asked Questions!
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